Women in the Office

Table of Contents

Preface
Introduction
Desperately Seeking Survival:
Women Office Workers Face Their Restructured Workplaces
My Story: Lessons from Law

Chapter 1
But Can She Type?
But Does it Matter?
Effects of the Technological Revolution
Loretta: Overwhelmed and Undertrained at the Insurance Company
Joan: Changing Baby and Changing Work: More Lessons from Law

Chapter 2
Restructuring the Office - Remodelling the Worker
Stephanie: From Service to Selling in the Bank
Zoë: Restructuring 101: Learning New Things at the University

Chapter 3
Good Jobs, Bad Jobs, Flex Jobs, No Jobs
Norma: The Ins and Outs of Temp Work
Louise: Your Call is Being Monitored and So Are You: The New World of Call Centre Work

Chapter 4
Sick and Tired from it All
Sam: Getting Up in the Morning is Getting Harder Every Day
Meg: Being Older than the Bosses
Judith: Taking Small Steps into the Future

Chapter 5
The Office Workers' Future Trying to Turn it Around
Daphne: Facing the Future on Her Terms
Lucia: Looking for a Way Back In

Epilogue
Notes
Selected
Bibliography
Resources
Index